RV Parts Frequently Asked Questions

Find answers to common questions about ordering brand-new RV parts, replacement components, appliances, and accessories online from New RV Parts.

We serve customers throughout Canada and the United States with thousands of new RV parts from established manufacturers throughout the RV industry.

Can't find the part you need? In addition to the products listed online, we have access to a supplier database containing more than 100,000 RV parts and accessories.

How long will it take to receive my order?

Most orders are processed and shipped as quickly as possible, often within 1 business day when inventory is available at the supplying warehouse.

Typical delivery is approximately 2–7 business days, although delivery times can vary depending on your location, warehouse availability, product size, carrier, weather, and other transportation conditions.

Large or oversized products such as RV refrigerators, rooftop RV air conditioners, RV awnings, and RV holding tanks may ship by freight and can require additional transit time.

Tracking information is provided when available. Freight tracking may not update as quickly as standard parcel shipments.

Where do NewRVParts products ship from?

NewRVParts is an online-only RV parts store. Products are supplied through a major North American RV parts distribution network and generally ship directly from supplier warehouses.

Orders are typically fulfilled from an appropriate available warehouse based on inventory, destination, product size, and shipping requirements.

This distribution model allows us to offer a much larger selection of RV parts than could reasonably be stocked at one physical retail location.

Which shipping carriers do you use?

The carrier used depends on the product, warehouse, destination, and shipment size.

Orders may ship through Purolator, UPS, freight carriers, or other available transportation providers within our supplier's distribution network.

Large products such as refrigerators, major appliances, awnings, furniture, tanks, and other oversized components may ship by LTL freight rather than standard parcel service.

Do you ship RV parts throughout Canada and the United States?

Yes. NewRVParts serves customers throughout Canada and the United States.

We supply a broad selection of brand-new RV products including RV refrigerators and parts, RV furnaces and heating parts, RV water heaters and parts, RV air conditioners and ventilation products, RV awnings, electrical components, plumbing products, towing equipment, camper parts, and accessories.

Product availability and shipping options may vary by destination.

Do you offer local pickup?

No. NewRVParts is an online-only store, and products are shipped directly through our supplier distribution network.

Orders must be placed through NewRVParts.com and shipped to an eligible delivery address.

Do you sell OEM RV replacement parts?

Yes. We carry a large selection of OEM and aftermarket RV replacement parts from major manufacturers.

Our catalog includes components for refrigerators, furnaces, water heaters, rooftop air conditioners, awnings, electrical systems, plumbing systems, towing equipment, doors, vents, appliances, truck campers, and many other RV systems.

Always verify the manufacturer part number, model number, dimensions, and product specifications before ordering.

What RV brands do you carry?

NewRVParts carries products from many established RV parts and equipment manufacturers.

Browse products from Dometic, Norcold & Thetford, Suburban, Lippert Components, Furrion, Atwood & Hydro Flame, GE Appliances, Coleman-Mach, Maxxair & Airxcel, Carefree, and Torklift.

Brand and product availability can change according to supplier and manufacturer inventory.

Do you carry discontinued or hard-to-find RV parts?

Availability depends on our supplier network and manufacturer inventory.

Some older, superseded, or difficult-to-find RV parts may still be available through our supplier database even when they are not currently listed on NewRVParts.com.

If you're searching for a specific component, contact us with the manufacturer part number, model number, dimensions, photos, or other identifying information. We can search our available supplier data to determine whether the original part or a possible replacement is available.

We cannot guarantee that discontinued or obsolete products can be sourced.

How do I know if a part will fit my RV?

Compatibility should always be verified before ordering an RV replacement part.

1. Locate the manufacturer part number on the original component.
2. Verify the appliance or equipment model number.
3. Compare the specifications and dimensions shown in the product listing.
4. Measure the actual opening or installation area when dimensions are important.
5. Check manufacturer documentation when available.
6. Contact us before ordering if additional product information is required.

An RV's year, make, and model alone may not be sufficient to determine compatibility because manufacturers can use different appliances and components within otherwise similar RVs.

Manufacturer part numbers and appliance or component model numbers are generally more reliable than the RV model alone.

How can I find a specific RV part?

Start by searching NewRVParts.com using the manufacturer name, manufacturer part number, appliance model number, or product type.

If you cannot find the product online, contact us. Although thousands of products are listed on NewRVParts.com, we have access to a supplier database containing more than 100,000 RV parts and accessories.

For the best chance of identifying the correct product, provide:

• Manufacturer or brand
• Manufacturer part number
• Appliance or equipment model number
• Dimensions or cutout measurements
• RV year, make, and model when relevant
• Clear photos of the existing part and identification labels

The more identifying information you provide, the easier it is to narrow down the appropriate product.

What RV Parts Do You Specialize In?

NewRVParts supplies a broad range of brand-new RV appliances, replacement parts, repair components, and accessories. Browse some of our most popular RV parts categories below.

Can I order Dometic, Norcold, Suburban, Lippert and other RV parts online?

Yes. NewRVParts carries brand-new products from many major RV manufacturers and suppliers.

Available products can be ordered directly through NewRVParts.com and shipped to an eligible address in Canada or the United States.

If you're unsure which product you need, contact us with the manufacturer part number, model number, dimensions, and photos when applicable before ordering.

Why choose NewRVParts?

NewRVParts is focused on supplying brand-new RV parts and accessories online to customers throughout Canada and the United States.

• Thousands of RV products available online
• Access to a supplier database containing more than 100,000 RV parts
• Products from established RV manufacturers
• Direct shipping through a large North American distribution network
• Assistance searching for products that may not yet be listed online
• Detailed product information to help customers make informed purchasing decisions

Our online-only model provides access to a much broader selection of RV products than could reasonably be stocked at one retail location.

Do you offer installation services?

No. NewRVParts sells and ships RV parts but does not provide installation or repair services.

For propane appliances, electrical components, furnaces, water heaters, rooftop air conditioners, refrigerators, converters, inverters, control boards, and other technical products, professional installation by a qualified RV technician is recommended when appropriate.

Always follow the product manufacturer's installation and safety requirements.

Can I return my product?

Return eligibility depends on the product, its condition, supplier requirements, and the terms of our Return & Refund Policy.

Generally, an eligible return must be unused, uninstalled, and in its original packaging, and return authorization may be required before the product is sent back.

Certain products may be non-returnable or subject to additional restrictions, including some electrical components, special-order products, obsolete products, manufacturer-direct products, and other items designated as final sale.

Please review the current Return & Refund Policy for complete requirements before purchasing or requesting a return.

We strongly recommend verifying part numbers, model numbers, dimensions, specifications, and compatibility before ordering.

Can I cancel an order?

Contact us as soon as possible if you need to request an order cancellation.

Because orders may be transmitted to our supplier for fulfillment shortly after being placed, cancellation cannot be guaranteed once processing or shipping has begun.

Please review the current cancellation and return policies for complete terms.

Can you tell me which part I need based on my RV year, make and model?

We can help search for product information, but an RV's year, make, and model may not be enough to conclusively identify an installed component.

RV manufacturers can use different appliances and components within the same model or production year.

Whenever possible, provide the manufacturer, original part number, appliance or equipment model number, dimensions, and clear photos of identification labels.

Customers are responsible for verifying that the product ordered is appropriate for their application.

Still Have Questions or Can't Find the RV Part You Need?

We're happy to help with existing orders, product information, shipping questions, and locating specific RV parts.

For an existing order, include your order number. For a product inquiry, provide the manufacturer, part number, model number, dimensions, equipment information, and photos whenever available.

Email: support@newrvparts.com
Phone: 1-778-363-5683