Popping noises, uneven slide movement or a room that does not seal evenly can point to excess chain slack in a BAL EXACT-Slide G5.5. The factory adjustment procedure uses different tension settings for the lower and upper interior cables. Use its illustrated sequence to identify the correct adjustments rather than tightening both cables at once.
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Original BAL EXACT-Slide adjustment diagrams
BAL's G5.5 supplier procedure shows the coupler and jam nuts, cable deflection checks and the required order. The separate illustrated chain-slack guide identifies the adjustment points and controller reset for the specified system.
G5.5 cable tension procedure
Open the official G5.5 adjustment PDFChain-slack troubleshooting figures
Open the illustrated chain-slack procedure (PDF)On a phone, open either PDF to enlarge the cable and adjuster illustrations.
G5.5 interior cable tension reference
| Cable | BAL deflection reference | Optional gauge reference |
|---|---|---|
| Bottom interior | ¼ inch up or down from centre | 20 lb |
| Top interior | ½ inch up or down from centre | 10 lb |
These values come from BAL's G5.5 adjustment instructions. Do not apply them to an ACCU-Slide or another cable-operated room without its own procedure.
How the manufacturer sequences the checks
- With the room fully retracted, leave the top interior cables loose while setting the lower cables.
- Set the bottom interior cables to the specified tension, then extend and retract the room three times.
- Retract and recheck the bottom cables. Adjust and repeat the cycling check if needed until the tension holds, then secure the bottom jam nuts.
- Set the upper interior cables to the lighter specified tension and secure their jam nuts.
- Follow BAL's controller instructions for the installed version before returning the slide to normal use.
Inspect the mechanism if the room still operates unevenly
Check for cable fraying, broken or misaligned standoffs, damaged pulleys, chain movement, bent jamb components and anything interfering with room travel. The factory troubleshooting document identifies popping, one side lagging, incomplete sealing and visibly loose cables as symptoms that need a broader inspection.
The G5.5 system has a controller-specific reset procedure described in BAL's illustrated guide. Confirm the installed controller and follow that version's instructions; a replacement controller should not be ordered solely because the room moves unevenly.
For the correct cable routing and repair kits, see the G5.5 cable routing and replacement guide. To identify the BAL 10800194 controller or distinguish 10- and 12-tooth motors, visit the EXACT-Slide motor guide.