The Norcold 963 three-way refrigerator reference has separate drawings for both doors, interior storage, ice-maker components, lighting, the cooling assembly and the gas/electric operating system. Use the ice-maker drawing only for configurations equipped with that assembly.

Model: 963. Confirm the appliance identification, electrical configuration and serial/revision details before ordering. Select a linked manufacturer part number for product details and availability.

1. Upper freezer door and hinge assembly

Norcold 963 upper freezer door and hinge assembly exploded view 1
Use the numbered diagram callouts with the table immediately below.
Reference Manufacturer part number Quantity Description / notes
1 618128 1 PANEL RETAINER-UPPER DOOR
2 618511 1 HINGE-DOOR SIDE/TOP RH/BTM,LH TOP /WDL
3 618144 1 HINGE BUSHING-DOOR HINGE/BLACK
4 618205 1 DOOR LINER ASSY-UPPER/GRAY USE 619627
4 619627 1 DOOR ASSY-UPPER/PANEL/BLACK FRAME/WDL
5 618160 1 CAP-HINGE PLUG/BLACK
6 619569 1 BOLT-CAP SHOULDER/TORX HEAD
7 618235 1 HANDLE,DOOR USE 619574
7 619574 1 DOOR HANDLE ASSY-UPPER RH
8 619648 1 LATCH, STORAGE WARM GRAY METAL - Replaces 618119
9 618510 1 HINGE-DOOR SIDE/TOP LH/BTM RH/BLACK /WDL
10 619006 1 DOOR BIN, SMALL, CLEAR / WDL
11 619008 1 DIVIDER, DOOR BIN CLEAR- WDL & SDL

2. Lower refrigerator door and interior bins

Norcold 963 lower refrigerator door and interior bins exploded view 2
Use the numbered diagram callouts with the table immediately below.
Reference Manufacturer part number Quantity Description / notes
1 618132 1 PANEL RETAINER-LOWER DOOR
2 619569 1 BOLT-CAP SHOULDER/TORX HEAD
3 618511 1 HINGE-DOOR SIDE/TOP RH/BTM,LH TOP /WDL
4 618144 1 HINGE BUSHING-DOOR HINGE/BLACK
5 618210 1 DOOR LINER ASSY-LOWER/6 FT/GRAY USE 619629
5 619629 1 DOOR LINER ASSY-FOAMED/LOWER / WDL
6 618230 1 HANDLE,DOOR USE 619573
6 619573 1 HANDLE, DOOR UPPER RH/LOWER LH - Replaces 618230
7 619648 1 LATCH, STORAGE WARM GRAY METAL - Replaces 618119
8 618160 1 CAP-HINGE PLUG/BLACK
9 618510 1 HINGE-DOOR SIDE/TOP LH/BTM RH/BLACK /WDL
10 619005 1 BIN, DOOR SHELF/LARGE/CLEAR/ WDL
11 619006 1 DOOR BIN, SMALL, CLEAR / WDL
12 619008 1 DIVIDER, DOOR BIN CLEAR- WDL & SDL

3. Cabinet, shelf, control and hinge pieces

Norcold 963 cabinet, shelf, control and hinge pieces exploded view 3
Use the numbered diagram callouts with the table immediately below.
Reference Manufacturer part number Quantity Description / notes
1 622319 1 TRIM, TOP- BLACK USE 622325
1 622325 1 INSTALLATION KIT, BLACK (TRIM/SCREWS/PLUGS)
2 618170 1 HOLE PLUG-BLACK
3 618171 1 COVER-HINGE HOLE/WHITE/2 POINT
3 619301 1 COVER-HINGE HOLE/WHITE/3 POINT
4 618988 1 HINGE-CABINET SIDE USE 619336
4 619336 1 HINGE-CABINET/3 POINT/TOP LH/BTM RH/BLACK
5 618988 1 HINGE-CABINET SIDE USE 619336
5 619335 1 HINGE-CABINET/3 POINT USE 624785
6 618133 1 TRIM PIECE-CABINET/SIDE/6 FT. USE 622295
6 622295 1 TRIM PIECE/FOAM TAPE ASSY 6 FT.
7 61630422 1 ICE CUBE TRAY, PLASTIC
8 618172 1 SHELF-WIRE/FREEZER USE 620249
8 620249 1 SHELF, WIRE FREEZER (ICE MAKER MODELS)
9 618112 1 FRONT BOX
10 618245 1 OPTICAL CONTROL BOX ASSY USE 625386
10 625386 1 CONTROL ASSY-OPTICAL EG2
11 618137 1 DRIP TRAY USE 623250
11 623250 1 DRIP TRAY INSIDE
12 623250 1 DRIP TRAY INSIDE
13 620269 1 SHELF-WIRE/SHORT
14 620270 1 SHELF-WIRE/FULL
15 617756 1 TRAY-SHELF/WHITE/CUT OUT
16 620268 1 SHELF-WIRE/CUT OUT
17 618158 1 CRISPER COVER-GLASS SHELF
18 619007 1 BIN-ICE/CRISPER/CLEAR
19 618145 1 HINGE PIN-UPPER HINGE/BLACK
20 618144 1 HINGE BUSHING-DOOR HINGE/BLACK
21 618136 1 TRIM PIECE-CABINET/BOTTOM/BLK USE 622323
21 622323 1 TRIM PIECE FOAM TAPE
22 618181 1 RETAINER SHELF
23 61586722 1 BRACE-CABINET/BACK
24 618184 1 PLUG-FACADE/BLACK
24 619381 1 HOLE PLUG-DIVIDER/BLACK
25 618167 1 STRIKE PLATE, BLACK

4. Ice maker, tubing and related components

Norcold 963 ice maker, tubing and related components exploded view 4
Use the numbered diagram callouts with the table immediately below.
Reference Manufacturer part number Quantity Description / notes
1 61656822 1 COVER-FRONT/ICE MAKER
2 621266 1 ICE MAKER - USE 633324
2 633324 1 ICE MAKER KIT USE 637582
2 637582 1 ICE MAKER KIT
3 61690822 1 CLAMP, TUBING (ICE MAKER)
4 621429 1 WATER TUBE/HEATER ASSY/FOR ICE MAKER
5 61346822 1 SNAP BUSHING
6 620659 1 FITTING-WATER TUBE/3.25 IN.
7 618407 1 WIRE HARNESS USE 639086
7 639086 1 KIT SERVICE WIRE HARNESS REPLACEMENT
8 617831 1 MOUNTING BRACKET - IM
9 619007 1 BIN-ICE/CRISPER/CLEAR
10 61656922 1 SHUT OFF ARM/IM
11 620249 1 SHELF, WIRE FREEZER (ICE MAKER MODELS)
12 61679622 1 GARDEN HOSE ADAPTER
13 622991 1 NUT, COMPRESSION/WTR VLV FITTING PLASTIC
14 618253 1 WATER VALVE-SINGLE PORT USE 633325
14 633325 1 WATER VALVE KIT/ SINGLE PORT USE 637140
14 637140 1 VALVE,WATER SINGLE PORT USE 637580
14 637580 1 WATER VALVE SVC KIT USE 640908
14 640908 1 KIT, SERVICE IN WATER VALVE ASM
15 618169 1 SPACER-WATER VALVE/NYLON

5. Interior lamp and thermistor fittings

Norcold 963 interior lamp and thermistor fittings exploded view 5
Use the numbered diagram callouts with the table immediately below.
Reference Manufacturer part number Quantity Description / notes
1 61629722 1 LAMP BRACKET ASSY USE 638292
1 638292 1 KIT-SERVICE LAMP BRACKET REPL.
2 61628922 1 LAMP BULB, USE 632545
2 632545 1 LAMP-DC LIGHT BULB
3 618190 1 LAMP COVER USE 621827
3 621827 1 COVER-LAMP BRACKET - - Replaces 618190
4 61689122 1 CLIP-THERMISTER MOUNTING/FIN USE 633734
4 633734 1 CLIP-THERMISTER MTG/FIN USE 638281
5 618548 1 LAMP THERMISTER WIRE ASSY USE 638285

6. Cooling equipment, heaters, drain and burner box

Norcold 963 cooling equipment, heaters, drain and burner box exploded view 6
Use the numbered diagram callouts with the table immediately below.
Reference Manufacturer part number Quantity Description / notes
1 618111 1 BAFFLE/WIRE ASSY - *
1 632307 1 COOLING UNIT
2 61505122 1 HOSE CLAMP
3 622390 1 DRAIN HOSE ASSY
4 622546 1 DRIP CUP-REAR/PLASTIC
5 61712637 1 COVER ASSY-BURNER BOX
6 61695322 1 BASE- BURNER BOX
7 621702 1 HEATER-AC 300W 120V USE 638365 - (COOLING UNIT SERIAL# 11231023 & BELOW)
7 638365 1 KIT SERVICE HEATER REPLACEMENT - (COOLING UNIT SERIAL# 11231023 & BELOW)
7 630811 1 HEATER-AC 300W 120V USE 638374 - (COOLING UNIT SERIAL# 11231024 & ABOVE)
7 638374 1 KIT SERVICE HEATER REPLACEMENT - (COOLING UNIT SERIAL# 11231024 & ABOVE)
9 61695022 1 CAP-HEAT DEFLECTOR
10 61586722 1 BRACE-CABINET/BACK
11 61686823 1 FINS
11 637609 1 STAKED FIN

7. Power board, gas valve and burner electrical parts

Norcold 963 power board, gas valve and burner electrical parts exploded view 7
Use the numbered diagram callouts with the table immediately below.
Reference Manufacturer part number Quantity Description / notes
1 618186 1 BASE, POWER BOARD
2 618198 1 POWER BOARD-2/WAY USE 625386
2 625386 1 CONTROL ASSY-OPTICAL EG2
3 618185 1 POWER BOARD COVER
4 621448 1 GAS VALVE WIRE - WHITE 9 IN.
5 61694022 1 BRACKET-MOUNTING/MANUAL SHUT OFF VALVE
6 621444 1 KIT-GAS VALVE/BURNER TUBE - (Includes Item #9 )
7 61546822 1 CONNECTOR - MALE USE 638634
8 61694622 1 UNION TUBE
10 61445322 1 PLUG-1/8 IN./FOR PRESSURE TAP
11 61594422 1 PRESSURE TAP
12 618252 1 BURNER TUBE USE 624682
12 624682 1 BURNER TUBE
13 618283 1 ORFICE(.015 IN.) N6 USE 621957
13 621957 1 BURNER/ORIFICE KIT - Replacs 618283 ORIFICE-JEWELED/.015
14 61705222 1 BURNER ASSY-5 SLOT (SEE NOTES FOR USE#S)
14 621957 1 BURNER/ORIFICE KIT
15 618406 1 CORD-AC POWER/ICE MAKER
16 61712637 1 COVER ASSY-BURNER BOX
17 61695322 1 BASE- BURNER BOX
18 61692222 1 SPARK SENSE ELECTRODE USE 638097
18 638097 1 KIT SERVICE SPARK SENSE ELECTRODE REPL. USE

Reference information: An illustrated number does not establish current inventory, fitment on another model or a manufacturer-approved supersession. Manufacturer availability and serial-applicability notes in the tables remain important.

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